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March 2011
Dear Reader,

Are you frustrated by wasting time searching for the right information? Do you want to have quick and smooth communication with your international partners and suppliers?

So many languages are translated everyday all over the world. Believe it or not, if 10 translators translate the same document, you will find 10 distinctly different translations. So how would you find the right translation?

ABC Language Solutions can help you save your precious time and achieve maximum effect.

If you want to know more, ABC Language Solutions is pleased to offer you this March issue of the Newsletter, in which you can find useful tips on Intercultural Communication. Also, please download our free report on 10 pitfalls to avoid when communicating internationally.

We appreciate your interest in our company and hope to continue our professional collaboration.

For more information, please visit our website
www.abc- lang.com

COMPANY NEWS
-In our efforts to help you communicate internationally, we are expanding our office and adding more staff members. Our Sales and Marketing department offers free webinars and executive web-briefings to show our customers how they can put the power of language to work for their business allowing them to sell more products and services, reduce expenses and mitigate risks.

Top 5 Things you NEED to KNOW before doing business internationally

If you are doing business across borders, we highly recommend that you attend this 30-minute FREE webinar that will give you our time-tested tools and principles to communicate with accuracy and precision.

CASE STUDY
Urgent Medical Translation: Special Consent to Operation for urgent surgery.

Situation: We received a rush translation request from a hospital where an urgent medical procedure had to be performed on a patient who does not speak English. However, the patient would not sign the consent form until he/she was able to read and understand the form in his/her native language.

Action: We took immediate action. And translation was done, edited and delivered to the hospital within one hour.

Result: The hospital and patient were able to complete this medical procedure before it was too late.

USEFUL TIPS
Intercultural Communication- here are some tips on how to build a bridge between you and your foreign market

  1. Beware of the differences: Do not expect people on the other side of the ocean to operate with the same logic as you do. Choosing a professional Language Services Provider, that knows everything about the language and culture, can help you avoid cultural clichés, negative connotations and mistranslations.
  2. Study the culture: It's always a good idea to do your homework before coming to exam. Similarly, in intercultural communication, you have to know your audience like the back of your hand. This will help you create a messaging that appeals to your particular audience.
  3. Be felxible: It is a universal truth that "customers are always right". Customer feedback is extremely important in any business, and if you are not listening to your customers or cannot properly understand what they are trying to tell you, you may be losing important business opportunities or opening doors to all kinds of problems instead.
  4. Listen to them: It is a universal truth that customers are always right". Customer feedback is extremely important in any business, and if you are not listening to your customers or cannot properly understand what they are trying to tell you, you may be losing important business opportunities or opening doors to all kinds of problems instead.
  5. Seeing is believing: Before you unveil your fantastic new wood-processing machine to 100s of Swedish forestry factory owners, give your marketing materials and manuals a dry run using in-culture review or expert review services. When it comes to equipment, accuracy and reliability are the most important aspects of communication.
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EXPRESS QUOTE

ABC Language Solutions, Inc.

Please contact us to discuss your translation needs or to request a free quote. We will usually respond within 24 hrs.

tel +1 (604) 669-4579
fax +1 (604) 648- 9380
toll- free +1 (800) 964- 9985

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Horrible disaster in Japan. Does the language barrier have any effect on us?

The monster earthquake and tsunami recently destroyed the coast of Japan. At the moment rescue missions and survivor support are the top priorities. But other parts of the world are more concerned with the radiation leakage. Shortly after the disaster happened, specialists in Canada were trying to analyze the situation at the power plant in Japan. But they had trouble understanding what is happening due to the fact that the translated information they received contained many mistranslations. Therefore, accurate and precise communication is essential when it comes to international disasters.

How much translation mistakes cost:

A hospital in Florida had to pay 71 million dollars in a lawsuit because they failed to spend about $100 to correctly interpret a patient's complaint, which led to quadriplegia. Read more... Real cost of translation

 Do you know someone who can benefit from high-quality professional translation and linguistic support services? You both can benefit from our referral program - refer them to us and receive 25% of our profit on the project!


for all referral orders placed before May 31st, 2011.

OFFER # KB-RF-0930

 

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